Last updated: 18 September 2026

At Storage Boxess, we aim to process and deliver your order as quickly and safely as possible.

1. Order Processing

Orders are normally processed within [1–2 working days] after payment has been received.

Orders placed on weekends or bank holidays will be processed on the next working day.

2. Delivery

We currently deliver to UK mainland addresses.

Delivery times may vary depending on your location, courier availability and other circumstances.

Once your order has been dispatched, you may receive tracking information where available.

3. Delivery Delays

While we work with reliable delivery services, delays can sometimes occur due to courier issues, weather, peak periods or circumstances outside our control.

If your order has not arrived within the expected delivery timeframe, please contact us with your order number and we will help investigate the delivery.

4. Incorrect Delivery Information

Please make sure your delivery address and contact details are correct when placing your order.

Storage Boxess cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete delivery information provided by the customer.

5. Damaged or Missing Orders

If your order arrives damaged or does not arrive, please contact us as soon as possible with your order number and details of the issue.

For damaged items, photographs of the item and packaging may be requested to help us investigate the issue.

6. Contact Us

If you have any questions about delivery, please contact:

Storage Boxess
Email:

We will be happy to help with your delivery enquiry.